Control obligations for electronic marketplaces in the EU

Control obligations for electronic marketplaces in the EU

Digital trade has fundamentally changed the economic landscape. Electronic marketplaces have become key players that are redefining global trade flows and challenging traditional distribution channels. They have become an indispensable sales channel for many companies. Platforms such as Amazon, eBay or Kaufland offer sellers the opportunity to offer their products to a wide audience – quickly, easily and efficiently. However, this increase in importance has also given rise to complex legal requirements. In recent years, the European Union has created a comprehensive regulatory framework that poses new challenges for electronic marketplaces. Control obligations, for example, aim to ensure consumer protection, product safety and fair trading conditions. But what does this mean in concrete terms? What responsibilities do electronic marketplaces have and what impact does this have on retailers who use these platforms?

package labelling in Spain

What are electronic marketplaces?

Electronic marketplaces, also known as virtual or digital marketplaces, are internet-based platforms that act as an interface between buyers and sellers. They are widespread in the B2B, B2C and C2C sectors and offer a virtual place where trading partners can communicate with each other and conduct business. They enable trade in goods and services without the platform itself acting directly as a seller. The best-known examples include global platforms such as Amazon, eBay and Etsy. A key feature of electronic marketplaces is that they often provide a variety of services for sellers. These include the technical infrastructure for product presentation, payment processing, customer communication and often also logistics solutions.

The role of these platforms has changed significantly in recent years: They are no longer just a place for transactions, but are increasingly also taking on control functions. Particularly in the area of compliance with legal regulations – such as packaging licences or product labelling – their responsibility is increasingly becoming the focus of EU legislation.

Legal framework for electronic marketplaces in the EU

Electronic marketplaces in the EU are already responsible in several countries for ensuring that the sellers on their platform comply with extended producer responsibility (EPR) obligations. These control obligations are enshrined in national legislation and relate in particular to EPR-relevant areas such as packaging, electrical and electronic equipment (WEEE) and batteries. National legislation is based on the EU Packaging Directive 94/62/EC.

Since the introduction of the European Digital Services Act (DSA) in 2022, these obligations have been further specified and expanded. Among other things, the DSA requires electronic marketplaces to take more responsibility for the transparency of sellers and the safety of the products offered. This also means that they must take proactive measures to prevent violations of applicable regulations.

Objectives of the EU control obligations

The control obligations for electronic marketplaces pursue clear objectives: They are intended to ensure compliance with legal regulations in online retail, protect consumers and create fair competitive conditions. In the past, retailers who were unable to present legally compliant packaging licences or product safety certificates were often able to move through the system unnoticed. This not only led to a competitive disadvantage for compliant suppliers, but also to an increased risk for consumers.

Another aim of the control obligations is to distribute responsibility more fairly. By making marketplaces more accountable, the EU is recognising that these platforms play a central role in modern trade and are often in a better position to monitor legal requirements than individual retailers.

Main control obligations in the EU

In addition to Germany, sellers in France, Spain and Austria must also provide evidence to the respective marketplace.

Germany:

  • Since 2022, electronic marketplaces have had to check whether retailers have properly licensed and registered their packaging in accordance with the German Packaging Act (VerpackG).
  • Platforms are obliged to take active measures to prevent violations of the VerpackG, for example by obtaining the registration number from the LUCID packaging register.
  • Since July 2023, marketplaces in Germany must also check compliance with the EPR obligations under the German Electrical and Electronic Equipment Act (ElektroG). Manufacturers and retailers must be able to provide proof from the EAR Foundation (WEEE number) for products that fall under the ElektroG.

France:

  • Marketplaces must ensure that sellers register their products correctly in accordance with the requirements of the EPR in the Anti-Waste Law for a Circular Economy (AGEC).
  • For certain product categories such as packaging, electrical appliances, furniture or textiles, retailers must provide an EPR registration number (Numéro Unique) and proof of participation in a take-back scheme.

Spain:

  • Electronic marketplaces in Spain must also check the EPR compliance of their retailers.
  • Platforms must exclude retailers who do not fulfil these obligations from their listings.

Austria:

  • Electronic marketplaces are obliged under the Austrian Waste Management Act (AWG) to check whether retailers are participating in the Austrian EPR system.
  • As in Germany, unlicensed suppliers may be denied access to the platform.

Effects on sellers on electronic marketplaces

Sellers who do not fulfil the legal requirements or do not provide the necessary evidence risk being excluded from the platforms. This can result in a loss of sales, especially for companies that are heavily dependent on online trading. The regulations entail an increased administrative burden for many sellers. In particular, smaller companies or international retailers that are active in several markets are faced with the challenge of fulfilling the different national requirements.

However, compliant sellers can benefit from the regulations: They enjoy a competitive advantage, as illegal or unlicensed sellers are increasingly excluded from the platforms. This ensures fairer market conditions and more trust on the part of customers.

Outlook and development of control obligations

A change is underway as a result of the EU packaging regulation (PPWR). The control obligations for electronic marketplaces in the EU are likely to evolve in the coming years. With the increasing focus on sustainability, consumer protection and transparency in online retail, new regulations could follow. It is to be expected that existing laws will be further specified and tightened by 2026. For example, electronic marketplaces could be required to monitor their retailers’ compliance with environmental and safety standards to an even greater extent in future.

Currently, the monitoring obligations still vary greatly between member states. In the future, the EU could increasingly work towards creating standardised regulations that apply across borders. This would make it easier for platforms and sellers to fulfil the requirements and reduce the administrative burden. In the long term, the control obligations should help to make online trade fairer, more sustainable and safer – for both sellers and consumers.

LIZENZERO.EU makes packaging compliance in Europe very easy.

Do you ship your products to different countries in the EU? Many different legal requirements and obligations can make the whole thing quite complicated – but don’t worry, we’ll do it for you. How do we do it? With our licensing service, we take over all obligations for you by power of attorney. Sounds good? We’ll be happy to advise you.

For shipping to Germany, you can easily fulfill your packaging obligations yourself via Lizenzero.de.

EUDR regulation postponed: What changes are coming?

EUDR regulation postponed: What changes are coming?

Die Europäische Union hat in den letzten Jahren einen umfassenden Regulierungsrahmen geschaffen, der elektronische Marktplätze vor neue Herausforderungen stellt. Kontrollpflichten zielen so zum Beispiel darauf ab, Verbraucherschutz, Produktsicherheit und faire Handelsbedingungen zu gewährleisten. Doch was bedeutet das konkret? Welche Verantwortung tragen elektronische Marktplätze, und welche Auswirkungen hat das auf Händler:innen, die diese Plattformen nutzen?

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Control obligations for electronic marketplaces in the EU

Control obligations for electronic marketplaces in the EU

In recent years, the European Union has created a comprehensive regulatory framework that poses new challenges for electronic marketplaces. Control obligations, for example, aim to ensure consumer protection, product safety and fair trading conditions. But what does this mean in concrete terms? What responsibilities do electronic marketplaces have and what impact does this have on retailers who use these platforms?

read more
EPR update 2025: News for businesses

EPR update 2025: News for businesses

Throughout Europe, the legal regulations for packaging and other EPR schemes are always in motion and are constantly being adapted. Several new regulations on extended producer responsibility (EPR) came into force at the beginning of this year. New laws in various EU countries affect manufacturers and retailers of batteries, electrical and electronic equipment, packaging and textiles, to name just a few. We have compiled the most important EPR updates for you so that you don’t miss any to-dos.

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Waste separation in Denmark, Norway & Co.: standardised symbols used in the Nordic countries

Waste separation in Denmark, Norway & Co.: standardised symbols used in the Nordic countries

A lot has happened in the Nordic countries in terms of waste separation in recent years: standardised symbols have been used in Denmark since 2017 to simplify waste separation for consumers and businesses. The use of the pictograms is voluntary. Norway, Sweden, Finland and Iceland have followed suit and have also introduced the ‘Nordic Pictograms’ system for waste separation. The symbols can be found not only on packaging, but also at recycling stations and in public spaces. The clear labelling makes it easier to dispose of waste correctly and ensures that more recyclable materials are reused.

The standardised waste system has many advantages for companies that export packaging to these markets: It creates orientation, strengthens consumer confidence and contributes to sustainability. In this article, we reveal what you need to bear in mind.

package labelling in Spain

Why a standardised symbol system?

A common waste symbol system is intended to make waste sorting clearer and more consistent in order to support the population and companies in recycling and promote environmental goals. The standardised and flexible symbols not only make it easier to sort waste correctly, but also create a familiar system that works in the same way in all Nordic countries.
What is special about the system? Not only packaging is labelled, but also waste containers and recycling stations to create a direct visual link between waste and the correct container and make sorting as easy as possible. Consumers can orientate themselves independently of the country and separate waste more precisely.

It is also easier for you as a producer to use the pictograms directly for the entire Nordic market and make your contribution to the circular economy.

The Nordic waste symbol system

The Nordic waste symbol system currently comprises 91 standardised pictograms that cover different types and categories of waste – from used glass and plastic to electrical appliances and garden waste. The symbols are used in different areas: in households, businesses, public facilities and at recycling centres. This standardised labelling ensures clarity and supports waste separation along the entire value chain.

The system is based on standardisation, flexibility and accessibility. Municipalities, companies and private individuals can use the symbols free of charge and only have to bear the costs of implementation (e.g. printing on packaging). The system was developed in collaboration with various stakeholders from the recycling and waste management industry. The system is intended to be widely used and easy to implement so that separation is standardised in all places – whether in the supermarket, at work or at home.

Brief insight into the system

A distinction is made in the labelling between household collection and collection for recycling centres.
The household collection consists of ten fraction categories (garden waste, food waste, waste glass, waste paper, cardboard, electrical appliances, hazardous waste and pollutants, plastic, scrap metal and residual waste). Each of these fractions has its own colour. In addition, there are 18 symbols for these fractions, which consist of the colour of the fraction, a pictogram and the fraction designation.

For recycling centres, there are 12 fraction categories (some of which overlap with those for household collection) and 83 symbols.

You can access the pictograms here: https://cirkulaer.dk/piktogrammer-til-affaldssortering

 

Advantages for exporters and retailers

If you export products and packaging to Nordic countries, the standardised waste symbol system offers clear advantages. The use of the symbols on packaging makes it possible to provide consumers with clear guidance on waste separation. This allows you to ensure that your packaging is disposed of easily and correctly and complies with waste guidelines.

In addition, the use of the symbols contributes to the sustainability positioning of companies. Consumers can see that brands are actively participating in the circular economy and taking responsibility. You also have the opportunity to rely on an established system that makes the waste recycling process smooth and strengthens confidence in the product. Overall, by using the standardised symbols, exporters and retailers not only promote their market acceptance, but also the environmental goals of the Nordic countries.

Conclusion: Why you should use the symbols

The joint symbol system of the Nordic countries offers export companies and retailers a valuable opportunity to adapt their packaging to the high demands and expectations of the markets. The standardised symbols make it easier for consumers to separate waste and strengthen the image of sustainable brands. By using the symbols on your packaging, you not only support the circular economy and promote the recycling of valuable resources, but also show that your company is forward-looking and environmentally conscious.

A sustainable commitment that pays off on the Nordic market – and can help to simplify the recycling process and protect the environment in the long term.

EPR obligations in the Nordic countries

In addition to voluntary packaging labelling, there are other EPR obligations in Finland and Sweden that you must observe when exporting your goods. Denmark is also introducing EPR obligations for manufacturers from 2025.

You can find all the information on this in the linked articles.

LIZENZERO.EU makes packaging compliance in Europe very easy.

Do you ship your products to different countries in the EU? Many different legal requirements and obligations can make the whole thing quite complicated – but don’t worry, we’ll do it for you. How do we do it? With our licensing service, we take over all obligations for you by power of attorney. Sounds good? We’ll be happy to advise you.

For shipping to Germany, you can easily fulfill your packaging obligations yourself via Lizenzero.de.

EUDR regulation postponed: What changes are coming?

EUDR regulation postponed: What changes are coming?

Die Europäische Union hat in den letzten Jahren einen umfassenden Regulierungsrahmen geschaffen, der elektronische Marktplätze vor neue Herausforderungen stellt. Kontrollpflichten zielen so zum Beispiel darauf ab, Verbraucherschutz, Produktsicherheit und faire Handelsbedingungen zu gewährleisten. Doch was bedeutet das konkret? Welche Verantwortung tragen elektronische Marktplätze, und welche Auswirkungen hat das auf Händler:innen, die diese Plattformen nutzen?

read more
Control obligations for electronic marketplaces in the EU

Control obligations for electronic marketplaces in the EU

In recent years, the European Union has created a comprehensive regulatory framework that poses new challenges for electronic marketplaces. Control obligations, for example, aim to ensure consumer protection, product safety and fair trading conditions. But what does this mean in concrete terms? What responsibilities do electronic marketplaces have and what impact does this have on retailers who use these platforms?

read more
EPR update 2025: News for businesses

EPR update 2025: News for businesses

Throughout Europe, the legal regulations for packaging and other EPR schemes are always in motion and are constantly being adapted. Several new regulations on extended producer responsibility (EPR) came into force at the beginning of this year. New laws in various EU countries affect manufacturers and retailers of batteries, electrical and electronic equipment, packaging and textiles, to name just a few. We have compiled the most important EPR updates for you so that you don’t miss any to-dos.

read more